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Please read our "Shipping & Returns" section before purchasing.

We are not responsible for delayed, lost or stolen packages. 

PROTECT your package with ROUTE INSURANCE. 

Shipping & Returns

Returns Policy

No refunds or exchanges

NO EXCEPTIONS

Please make sure you are purchasing the correct items. We are not responsible for the purchasing of wrong items. 


Shipping

We ship via USPS using Priority Mail meaning your package can be delivered between 1-3 business days, weekends are not included. The estimated delivery date is NOT GUARANTEED it is an estimated date.

 

We do not issue refunds for any delayed packages. Once the item is shipped it is no longer under our control. Please visit your local USPS location with your tracking information for further assistance.

 

********Depending on when the order is placed your order can pe processed the same day. Any orders after 3pm are processed the next business day. Any orders placed on Friday will not be processed until Monday ********

 

We have no control over shipping rates. Your shipping price is based on the location and the weight of the purchased items. If your order is too big for Priority Mail, it will be shipped via UPS instead of USPS in which tracking will also be provided.

 

Once your order is received and shipped you will be emailed a copy of the tracking to keep track of your package. 

 

Please protect your package with ROUTE INSURANCE. We are not responsible for lost, stolen or packages stated DELIVERED. For any lost or stolen package, you will have to contact USPS to file a claim. If you purchased ROUTE INSURANCE copy the link into a new browser and follow the instructions: https://claims.route.com/

 

If you have received the wrong items, please place them back in the original box and "RTS" (Return to Sender). Once we receive the items, we will re-ship the correct items